Photography Frequently Asked Questions (FAQ)

What type of photography do you specialise in?

We specialise in photography services in Sydney for Business, corporate, and government. We love Professional corporate Headshots, fashion e-commerce, advertising commercial shoots.

We work directly with many small and large well-known Brands and have many great working relationships with Marketing and Event Managers. And a few start-up businesses too.

Which locations in Sydney do you provide photography services?

We provide photography services in inner Sydney, Lower North Shore, Eastern Suburbs, and the City of Sydney CBD. We’re based in Surry Hills, NSW, right on the City Centre doors step. The inner Sydney and CBD areas are our local neighbourhood and are free of travel charges.

Who is my contact before and during the event?

Orlando Sydney likes to personally call every client before the event or shoot for a quick chat. We believe personal service works better in person.

At the event, the lead photographer will be your primary contact point and direct any second shooters. We’ll advise who the lead photographer is for your event during the pre-event phone call and emails.

What are your studio office hours?

Sunday 10:00 am–4:00 pm
Monday 7:00 am–6:00 pm
Tuesday 7:00 am–6:00 pm
Wednesday 7:00 am–6:00 pm
Thursday 7:00 am–6:00 pm
Friday 7:00 am–6:00 pm
Saturday 9:00 am–5:00 pm

How do we mitigate technical issues at the event?

Photographers have at least two professional camera bodies, several lenses and a multitude of accessories specific to your shoot. Well maintained equipment is very reliable these days so it is very unlikely there will be an impact to capturing great photos at your event.

Do you have an event photographer brief template and examples?

If you would like either an event photography brief or detailed commercial photographer brief for a quote or to clarify your needs at your next event visit those pages, use the editable photographer brief example template, and email it to us for a free photography quote.

Can we see photography case studies and example portfolio?

You can see photography gallery case studies on these pages.

• 3 Doltone House Venue Photo Galleries
• 4 Sydney City Venue Photos
• or the medical and heath photography page.

How are the photos delivered?

The photos are delivered via a private secure download link or directly from the Cloud Secure Storage provider. The link can be enabled to be shareable with your full event and media team if required.

Do you process the photos?

Yes, we apply up to 16 different parameters to each photo such as standard colour grading, cropping, tone, brightness and sharpness in our creative style. We also curate the photos to our style which delivers a consistent look and feel of the album.

Do you offer photo retouching services?

Professional retouching and image altering service can be arranged with third party services. If this is required a separate quotation will be sent for your pre approval.

How many photos will I get?

It depends on what type of booking. Portraits and headshots will have less quantity. The larger the event and with a great number of hours booked the higher the quantity of photos. On average a 4 hour event will have approx 200 photos, again it varies a lot.

NB. this always varies. Commercial or e-commerce photo sessions will be different as well. Headshots and portraits sessions typically have only a few photos in a standard package.

Do you keep a backup copy if I lose my photos?

A secure archive is kept for 1 month just in case.

What happens if I lose my images after 1 month time?

After 1 month it depends on how much new data has been added to the archives so no definitive time after that. There’s a possibility we may still have a copy in our photo archives.

But it depends on whether it’s just after a few months or years. Computers are very reliable these days so hopefully you won’t have any technology mishaps. Please get back in touch anytime down the track and we’re happy to have a look.

Will my photos appear on your website?

We only use a very small selection of photos that are relevant on our pages and online profiles. We may at our discretion use a selection of photos that are relevant on our website and our online profiles such as but not limited to social media or directory listings. Images may also be used for self promotion and educational purposes on third party sites we approve. We never sell them to stock library’s.

We may at our discretion create a blog post of your session and amplify and promote your brand or cause to our audience.

What are the image specifications?

One set of files will be delivered in hi res, which is great for your archiving and safe keeping. Some people use them as they are for printing. You will also receive a set of web resolution files ready for social sharing.

What are your photography copyright or image usage rights?

The standard event photography image rights we offer are perpetual (lifetime) usage licence. We always retain ownership rights. You can use the jpg photos for promotion in any medium you choose.

Stock library, competition or reselling excluded without written permission from us. Usage licence rights do not automatically apply to vendors, suppliers or venues, we must approve it in writing first. If this is something you would like to do, contact us to discus before the booking.

Did the above help in answering your photography questions?

Looking for a budget estimate only at this stage of your event strategy? Read our article long form article – photography pricing and rates guide. Contact us for best the best photography prices. Commercial shoots info page with estimates.

Or check out the Top Hiring Event Photographer Qualities article.

Contact us for enquiries, phone: 02 96984192 or email: orlando@orlandosydney.com

We look forward to hearing from you.