Photography Frequently Asked Questions (FAQ)

Frequently asked questions for event photography

Home>Photography Frequently Asked Questions (FAQ)

Our first photo shoot together is just the beginning of a long lasting relationship.

We’re here to help, be it for photography knowledge and insight, or help planning your next event. If you need us for any reason, we encourage you to reach out.

In the meantime here’s a list of questions we’re frequently asked, with some helpful answers about our Sydney event photography services.

If you would like more information or have a different query before booking, just get in touch. We’d love to hear from you.

FAQ general photography services questions

What type of photography do you specialise in?

We specialise in event photography services in Sydney for business, corporate and government. We also love shooting professional headshots and portraits.

We work directly with many small and large well known Brands. We also have many great working relationships with Marketing and Event Managers.

Which locations in Sydney do you provide photography services?

We provide photography services in inner Sydney, Lower North Shore, Eastern Suburbs and in the City of Sydney CBD. We’re based in Surry Hills NSW, right on the City Centre doors step. Inner Sydney CBD is our local neighbourhood and is free of travel charges.

Who is my contact prior and during the event?

Orlando Sydney likes to personally call every client prior to the event or shoot for a quick chat, we believe personal service works better in person.

At the event the head photographer will be your main contact point and direct any second shooters. We’ll advise who the head photographer is for your event during the pre event phone call and emails.

What are your studio office hours?

Sunday 10:00 am–4:00 pm
Monday 7:00 am–6:00 pm
Tuesday 7:00 am–6:00 pm
Wednesday 7:00 am–6:00 pm
Thursday 7:00 am–6:00 pm
Friday 7:00 am–6:00 pm
Saturday 9:00 am–5:00 pm

How do we mitigate technical issues at the event?

Photographers have at least two professional camera bodies, several lenses and a multitude of accessories specific to your shoot. Well maintained equipment is very reliable these days so it is very unlikely there will be an impact to capturing great photos at your event.

Do you have an event photography brief template and examples?

If you would like to create a photographer brief for a quote or to clarify your needs at your next event visit the page, use the editable photographer brief example template, and email it to us for a free photography quote.

Can we see photography case studies and example portfolio?

You can see photography gallery case studies on these pages. 3 Doltone House Venue Photo Galleries and 3 Business Events Photo Gallery and 4 Sydney City Venue Photo Galleries.

FAQ photo delivery questions

How are the photos delivered?

The photos are delivered via a private secure download link. The link can be enabled to be shareable with your full event and media team.

Do you process the photos?

Yes, we apply up to 16 different parameters to each photo such as standard colour grading, cropping, tone, brightness and sharpness in our creative style. We also curate the photos to our style which delivers a consistent look and feel of the album.

Do you offer photo retouching services?

Professional retouching and image altering service can be arranged with third party services. If this is required a separate quotation will be sent for your pre approval.

How many photos will I get?

It depends on what type of booking. Portraits and headshots will have less quantity. The larger the event and with a great number of hours booked the higher the quantity of photos. On average a 4 hour event will have approx 200 photos.

NB. this always varies. Commercial or e-commerce photo sessions will be different as well. Headshots and portraits sessions typically have 6 photos in a standard package.

Do you keep a backup copy if I lose my photos?

A secure archive is kept for 3 months just in case.

What happens if I lose my images after 3 months time?

After 3 months it depends on how much new data has been added to the archives so no definitive time after that. There’s a possibility we may still have a copy in our photo archives.

But it depends on whether it’s just after a few months or years. Computers are very reliable these days so hopefully you won’t have any technology mishaps. Please get back in touch anytime down the track and we’re happy to have a look.

Will my photos appear on your website?

We only use a very small selection of photos that are relevant on our pages and online profiles. If the images are used it is for self promotion. We never sell them to stock library’s and the like.

We may at our discretion create a blog post of your event and amplify and promote your brand or cause to our audience.

What are the image specifications?

One set of files will be delivered in hi res, which is great for your archiving and safe keeping. Some people use them as they are for printing. You will also receive a set of web resolution files ready for social sharing.

What are your photography copyright or image usage rights?

The standard rights we offer are perpetual (lifetime) usage licence rights. We always retain ownership rights. You can use the jpg photos for promotion in any medium you choose.

Stock library, competition or reselling excluded without written permission from us. These rights do not automatically apply to vendors, suppliers or venues, we must approve it in writing first. If this is something you would like to do, contact us to discus.

FAQ booking and payments questions

For booking a photographer, what information do you need?

The information we need as a minimum is, When, Where, and How many hours you need a photographer. Also the type of event you are managing. Eg – Conference, Gala and Awards dinner, trade show, product, brand and product launch.

Headshots, portraits or if it’s a wedding and large complex event, a full photo brief is recommended.

What are the payment terms?

Payment terms are normally 7 days prior to the event, with a deposit to secure the date and time. Or you may choose to settle it all at deposit time if you choose. Repeat clients may be able to arrange a credit account.

EFT (bank to bank transfer) is secure and most cost effective way of paying for our services. Other options include Visa, MasterCard or PayPal with their standard fees.

Online payments via Australian Visa and MasterCard.
2.6% + $0.30

International Payments
3.6% + fixed fee
+ Currency Conversion or which ever fees are dues at the time of time on PayPal’s rates page.

What are your photography pricing and rates?

Corporate event photography rates will vary a little but when we provide you with a quote most types of events will be covered by a fixed amount and guaranteed in writing. If the scope and scale of the program changes substantially, which doesn’t happen very often on business events, we may need to revise it with you. Contact us for best the best prices.

Or if you have another question. Please Get in Touch.

Did the above help in answering your photography questions?

Looking for a budget estimate only at this stage of your event strategy? Read our article long form article – photography pricing and rates guide. Contact us for best the best photography prices. Commercial shoots info page with estimates.

Or check out the Top Event Photographer Qualities article.

Contact us for enquiries, phone: 02 96984192 or email: [email protected]

We look forward to hearing from you.

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