Event Photography FAQ Frequently Asked Questions

Home>FAQ Frequently Asked Questions for Event Photography
FAQ Frequently Asked Questions for Event Photography2019-12-14T10:56:53+11:00
Photography Services Sydney

Frequently Asked Questions About Event Photography

Our first event together is just the beginning of a long lasting relationship between us and our clients.

We’re here to help, be it for photography knowledge and insight, or help planning your next event. If you need us for any reason, we encourage you to reach out to us: Contact via Phone: 02 96984192 Contact via Email: [email protected]

In the meantime here’s a list of questions we’re frequently asked, with some helpful answers about our event photography services.

If you would like more information or have a different query before booking, just get in touch. We’d love to hear from you.

FAQ General Event Photography

What photographic services do you specialise in?2018-11-11T11:26:11+11:00

Stills photography services for business. We’re specialist services supplier for all business and corporate events.

Which locations do you provide photography services?2018-11-11T11:23:38+11:00

All over Eastern Australia. We’re based in Surry Hills right on the City of Sydney doors step. The Sydney CBD is our local neighbourhood and is free of travel charges.

Who is my contact prior and during the event?2018-12-11T18:39:10+11:00

Orlando Sydney likes to personally call every client prior to the event for a quick chat, we believe personal service works better in person.

At the event the head photographer will be your contact point and direct any second shooters. We’ll advise who the head photographer is for your event during the pre event phone call. 

How do we mitigate technical issues at the event?2018-11-12T21:25:41+11:00

Every photographer carries at least two professional camera bodies and several lenses. If by chance one fails they have a backup. Well maintained equipment is very reliable these days so it is very unlikely there will be an impact to capturing great photos at your event.

What are your office hours?2018-12-11T19:03:09+11:00

Event Photography is available 7 days a week 24 hours a day. The office is open as per below. Outside these hours please email us at [email protected]

Monday 7:00 am–6:00 pm

Tuesday 7:00 am–6:00 pm

Wednesday 7:00 am–6:00 pm

Thursday 7:00 am–6:00 pm

Friday 7:00 am–6:00 pm

Saturday 9:00 am–5:00 pm

Sunday 10:00 am–4:00 pm

Closed Christmas day and Easter Public Holidays.

FAQ About Image Delivery

Do you keep a backup copy if I lose my photos?2019-11-03T14:36:55+11:00

A secure archive is kept for 3 months just in case. 

What happens if I lose my images after 3 months time?

After 3 months it depends on how much new data has been added to the archives so no definitive time after that. There’s a possibility we may still have a copy in our photo archives. But it depends on whether it’s just after a few months or years.

Computers are very reliable these days so hopefully you won’t have any technology mishaps.

Please get back in touch anytime down the track and we’re happy to have a look.

Will my photos appear on your website?2018-11-11T11:21:28+11:00

This option would be great, please let us know your preference. We only use the best and most relevant images on our web profiles. If the images are used it is only for self promotion. We never sell them to third parties. We may even be able to create a blog post of your event and promote your brand or cause to our audience at our discretion.

What are the image specifications?2018-11-11T11:22:27+11:00

One set of files will be delivered in hi res, which is great for your archiving and safe keeping. Sometimes people use them as they are for printing. You also receive a set of lower resolution files ready for website use and Socials.

How are the photos delivered?2018-11-11T11:22:40+11:00

The photos are delivered via a private secure download link. The link can be enabled to be shareable with your events and media teams.

Photography copyright or image usage rights for event photos2018-11-11T11:22:52+11:00

The standard rights we offer are perpetual (lifetime) rights. You can use the jpg photos for promotion in any medium you choose. Stock library, competition or reselling excluded without permission. 

FAQ Booking and Payments

Booking a photographer, what information do you need?2018-11-11T11:20:46+11:00

The information we need as a minimum is. When, Where, and How many hours you need a photographer. Also the type of event you are managing. Eg – Conference, Gala and Awards dinner, trade show, product and brand launch etc. 

What are the payment terms?2018-12-15T09:41:28+11:00

Payment terms are normally 7 days prior to the event, with a deposit to secure the date and time. Or you may choose to settle it all at deposit time if you choose. Repeat clients may be able to arrange a credit account. 

EFT (bank to bank transfer) is secure and most cost effective way of paying for our services. Other options include Visa, MasterCard or Paypal with their standard fees.

Online payments via Australian Visa and MasterCard.
2.6% + $0.30

International Payments
3.6% + fixed fee
+ Currency Conversion

Corporate event photography pricing and rates?2019-04-28T09:34:20+10:00

Corporate event photography rates will vary a little. Most types of events will be covered by a fixed amount and guaranteed in writing. If the scope and scale of the program changes dramatically, which doesn’t happen very often on business events, we may need to revise it with you. Contact us for best the best prices.

For detailed information on Photography Prices and Rates in Sydney read this long-form article. Or if you have another question. Please Get in Touch.

Did the above help in answering your photography questions?

Contact us for all enquiries and best event photography rates guideOr read our Top Event Photographer Qualities article.

We’d love to hear from you.